Your Data & Your Rights
Last updated: June 2025 · Applies to all registered users in the Philippines
This Privacy Policy explains how 22niceph collects, uses, stores, and protects the personal information of users who access our platform at 22niceph.app. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By registering an account or using any part of the platform, you acknowledge that you have read and understood this policy. If you have questions about how your data is handled, you may contact us at [email protected] at any time.
When you register an account on 22niceph, we collect personal information that is necessary to verify your identity and provide our services. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or Maya account information. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall user experience. We do not collect more information than is reasonably necessary for the purposes described in this policy.
The personal information you provide is used primarily to operate and manage your account, process deposits and withdrawals, and verify your eligibility to use the platform. We also use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Where you have opted in, we may send you promotional communications about offers available on the Promotion page. Your data may also be used to comply with legal obligations, including anti-money laundering requirements and age verification under Philippine law. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.
22niceph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements. In cases where we are required by law, court order, or regulatory authority to disclose your information, we will comply with those obligations. If 22niceph undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. All third parties who receive your data are required to handle it in accordance with applicable Philippine data privacy standards.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and account activity logs are kept for a minimum period as required under Philippine financial regulations. If you request the closure of your account, we will deactivate it promptlyand retain only the minimum data required by law. You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected], and we will respond within the timeframe prescribed by the Data Privacy Act of 2012.
22niceph uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to our players and where improvements are needed. You may manage non-essential cookies through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or share cookie data with external advertising networks.
We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our servers is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We conduct regular security reviews and promptly address any vulnerabilities identified. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the data we hold about you, and the right to request corrections if any information is inaccurate. You also have the right to object to the processing of your data in certain circumstances, and the right to request erasure of data that is no longer necessary for the purposes for which it was collected. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within the legally required timeframe. We will never penalise you for exercising your data privacy rights.
The 22niceph platform is strictly intended for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated information. Parents or guardians who believe a minor may have accessed the platform are encouraged to contact us at [email protected] so we can take prompt action. For more information on our approach to player safety, please visit our Responsible Gaming page.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered users via email or a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised. Continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your data is protected.
At a Glance
A quick summary of the key commitments we make to every 22niceph player.
All personal information is encrypted in transit and at rest. Access is restricted to authorised personnel only, and we conduct regular security audits to keep your data safe.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account and comply with Philippine law.
You can request access to, correction of, or deletion of your personal data at any time. Simply contact [email protected] and we will respond within the timeframe required by law.
Our data practices are aligned with the Data Privacy Act of 2012 (RA 10173). We take our obligations as a personal information controller seriously and review our compliance regularly.
Whenever we make material changes to this policy, we will notify you by email or via a platform notice before the changes take effect, so you are never caught off guard.
We use only essential and analytics cookies. You can manage non-essential cookies through your browser settings at any time. We do not use third-party advertising cookies.
Common Questions
Our support team is here to help. Reach us at [email protected] or visit the FAQ for quick answers about your account and data rights.